Yardi Store Developer eXchange

You may contact us at anytime regarding usage, bugs, errors etc. in SWS. We will respond within 1 business day to your contact.

For emails please include the following information, where applicable.

1. Your name and the organization to which you are contracted.
2. A snippet of the code causing the issue and the SOAP method.
3. The URL you are using to access Store Web Services.
4. If this is regarding a specific error you are experiencing:
   • The date and time the error occurred.
   • The username you are using to attempt to login. (For security, do not include the password!)
   • A detailed list of the parameters being passed in. (Do not include sensitive data like credit card numbers, social security numbers or passwords.)
   • Detailed error information including the error number and description. (If you can email a screen shot of the response, even better.)

If for any reason a password is included in an email that also contains your username we are required to change the password immediately.