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SWS SendEmailContact Method

Sends an email via eStore requesting a contact from the site manager. The organization can create custom templates, but this method does not currently support them.


Name DataType Is Required
Email String Required
Description The sender’s email address.
EmailType emailMsgTemplateIds Required
Description Indicates what template the email will use.
Available values:


(Other templates are not available with this method.)

Message String Required
Description The sender’s message to the site manager.
Name String Required
Description The sender’s name.
OrgID Long Required
Description The organization’s ID number.
SiteID Long Required
Description The site’s ID number. This can be found using the GetSiteList method.
Telephone String Optional
Description The sender’s phone number.
UnitNumber String Optional
Description The unit’s number as assigned by the organization to which the email refers. This is not the UnitID.

Returned Parameters

Name DataType
SentResponse String
Description The email message ID if successful, or an error message if it failed to send.


As with every method we need to pass in credentials. We do this with the LookupUser request object.

We will assume you have a web reference, let us name it SWS, in your Visual Studio project. At this point we need to define our objects.  We will need the standard service object, a SendEmailContact request object, and a SendEmail response object. We can define and create those like this:

 // Create a request and response objects SWS.WSSoapClient service = new SWS.WSSoapClient(); SWS.SendEmailContact_Request request = new SWS.SendEmailContact_Request(); SWS.SendEmail_Response response;

Here is a sample code of the request object:

// SendEmailContact Request
request.OrgID = 123456;
request.SiteID = 123456;
request.Email = "j.doe@a.c";
request.EmailType = SWS.emailMsgTemplateIds.SWS_CONTACT_SITE;
request.Name = "John Doe";
request.Telephone = "800-555-1212";
request.UnitNumber = "A1";
request.Message = "I have a question about a letter I received from you.";

Finally we can call the method and pass across the login object and the request object to retrieve our requested information. It’s a good idea to do this in a Try Catch block.

// Call the method that will load the response object
  response = service.SendEmailContact(user_request, request);
catch (Exception ex)

Note that if something goes wrong the service will respond with an exception. You will want to capture the message in the exception so it can be debugged.

For a full list of methods see SWS Methods.

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