SWS EndRental Method

Vacates a rental item and processes a final payment if rent is due, or it processes a refund if rent is overpaid. The PaymentData object is required if a refund is warranted upon termination of rental; otherwise it is ignored. The TotalAmtDue object must be equal to either the total of the CreditCardInfo, CheckInfo or CashInfo object’s amount. The RefundData object is required if a refund is warranted upon termination of rental; otherwise it is ignored. The ContactData object is required for all refunds to Check or Credit Card; otherwise it is ignored. Use the GetMoveOutInfo SWS method prior to using this SWS method to determine whether rent is due, or a refund is warranted, for a specific rental item as well as the refund types that are available upon termination.


Name DataType Is Required
AccountID Long Required
Description The account’s ID number. This is returned when you use the CreateNewAccount method or can be retrieved with the SearchBy method.
ContactData ContactInfo Required
Description The data object required to confirm the customer’s contact information at rental termination.
PaymentData MakePayment_Request Optional
Description The data object required to processing a payment if there is an amount due at the time of rental termination.
MoveOutDate DateTime Optional
Description The date applied when vacating a rental item. This defaults to today’s date unless otherwise specified. The date can be set in the past, based on the site’s End Rental rule settings. No future dates are allowed.
OrgID Long Required
Description The organization’s ID number.
RefundData RefundData Optional
Description Data object required if processing a refund a the time of rental termination.
RentalID Long Required
Description The rental item’s ID number. This is returned when using the MakeReservation method or can be searched for using the SearchBy method.
SiteID Long Required
Description The site’s ID number. This can be found using the GetSiteList method.

Returned Parameters

Name DataType
AppliedCashCredit Boolean
Description Indicates that the cash credit/escrow was successfully applied (“True”) or not (“False”).
ErrorMessage String
Description A message about any problem that occurred during the process, including details to locate errant code.
RefundMessage String
Description The message associated with the success or failure of processing the refund.
TransactionID Long
Description The transaction’s ID number. Transaction IDs are system generated for each payment transaction that occurs in the system. A null or “0” response indicates the transaction failed.


As with every method we need to pass in credentials. We do this with the LookupUser request object.

We’ll assume you’ve got a web reference, let’s name it SWS, in your Visual Studio project.  At this point we need to our objects.  We’ll need the standard service object, a EndRental request object and a EndRental response object.  We can define and create those like this:

// Create request and response objects
SWS.WSSoapClient service = new SWS.WSSoapClient();
SWS.EndRental_Request  request = new SWS.EndRental_Request();
SWS.EndRental_Response response;

SWS.MakePayment_Request pay_request = new SWS.MakePayment_Request();

Here’s my sample code of the Request object.

// payment data
pay_request.SiteID = 123456;
pay_request.AcctID = 123456;
pay_request.RentalIDs = new long[] { 123456 };
pay_request.Cycles = new int[] { 1 };
pay_request.TotalAmtDue = 50.50m;
pay_request.TotalAmtPaid = 50.50m;
pay_request.CashInfo= 50.50m;
pay_request.IsRetail = false;
pay_request.IsRetailAndRental = false;

// end rental request with money owed
request.OrgID = 123456;
request.SiteID = 123456;
request.AccountID = 123456;
request.RentalID = 123546;
request.MoveOutDate = DateTime.Today;

Finally we can call the method and pass across the login object and the request object to end our rental. It’s a good idea to do this in a Try Catch block.

// Call the method that will load the response object
  response = service.EndRental(user_request, request);
catch (Exception ex)

Note that if something goes wrong the service will respond with an exception. You’ll want to take a look at that message returned in that exception so it can be debugged.

For a full list of methods see SWS Methods.

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