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SWS ResetRefunds Method

Resets refunds for specified site(s) for a specified date range in the Financial Integration Utility (FIU).


Name DataType Is Required
EndDate DateTime Optional
Description The end date of the date range for which you wish to reset the refunds.
OrgID Long Required
Description The organization’s ID number.
SiteList Long Required
Description Site ID for which you wish to reset the refunds. This can be a collection of site IDs. This can be found using the GetSiteList method.
StartDate DateTime Required
Description The start date of the date range for which you wish to reset the refunds.
RefundStatusFilter Integer Optional
Description Resets refunds in the requested status. This defaults to 2 (Approved).
Available values:

  • 1 – Pending Approval
  • 2 – Approved
  • 3 – Denied
  • 4 – Processed
  • 5 – ReSet
  • 6 – Credit Fail
  • 7 – System Refund
  • 99 – Cancelled

Returned Parameters

Name DataType
SiteNumber String
Description The site’s number as defined by the site administrator. This is not the site ID number.
Address1 String
Description The first line of the street address of the account.
Address2 String
Description The second line of the street address of the account.
Address3 String
Description The third line of the street address of the account.
City String
Description The city for the account address.
PostalCode String
Description The postal/ZIP code for the account address.
State String
Description The state/province of the account address.
PhoneNumber String
Description The phone number of the account.
PhoneType String
Description The type of phone number.
Available values:

  • HOME
  • FAX
AccountName String
Description The name on the account. This may differ from the primary contact’s name in some instances, such as a business account or a guardianship account.
AccountNumber Long
Description The account’s ID number.
RefundType String
Description The form of payment that the refund will take. The refund types are available in the GetMoveOutInfo method. This is based on the site rules set by the admin.
RegionalApprovedBy String
Description The user’s name that processed the refund request.
SitePerson String
Description The users’s name that initiated the refund request.
TodaysDate DateTime
Description The current date.
TotalRefundAmount Decimal
Description The total amount that was requested for refund.
TransactionNumber Long
Description The transaction’s ID number.
VacateDate DateTime
Description The date the rental was vacated.
UnitNumber String
Description The unit’s number as assigned by the organization. This is not the UnitID.


As with every method we need to pass in credentials. We do this with the LookupUser request object.

We will assume you have a web reference, let us name it SWS, in your Visual Studio project.  At this point we need to define our objects.  We will need the standard service object, a Refunds request object, and a Refunds response object. We can define and create those like this:

// Create a request and response objects
SWS.WSSoapClient service = new SWS.WSSoapClient();
SWS.Refund_Request request = new SWS.Refund_Request();
SWS.Refund_Response response;

Here’s a sample code of the Request object (including optional parameters):

// ResetRefunds Request
request.OrgID = 123456;
request.SiteList = new long[] { 1232456, 456789 };
request.RefundStatusFilter = new int[] { 2, 1, 3 };

Finally we can call the method and pass across the login object and the request object to reset the applicable refunds. It’s a good idea to do this in a Try Catch block.

// Call the method that will load the response object
  response = service.ResetRefunds(user_request, request);
catch (Exception ex)

Note that if something goes wrong the service will respond with an exception. You will want to capture the message returned in that exception so it can be debugged.

For a full list of methods see SWS Methods.

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